Terms of Service

Effective Date: March 22, 2026  |  Last Updated: March 22, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "Customer," "you," or "your") and Pizza Ranch ("Company," "we," "us," or "our"), the operator of the website located at ranchpizza.click (the "Website"). By accessing, browsing, registering on, or otherwise using this Website, or by placing an order for food products or services through this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference.

Your continued use of the Website following the posting of any changes to these Terms constitutes acceptance of those changes. If you are using the Website on behalf of a business entity or organization, you represent and warrant that you have the authority to bind such entity to these Terms, and references to "you" shall include both you individually and the entity on whose behalf you are acting.

These Terms apply to all visitors, users, customers, and others who access or use the Website, whether for browsing purposes, placing food orders, participating in promotional offers, or any other purpose. Users must be at least 13 years of age to use the Website. Users under the age of 18 must have parental or legal guardian consent to place orders or engage in transactions on this Website.

2. Description of Services

Pizza Ranch operates as a food service business in the United States, providing customers with the ability to browse our menu, place online orders for food and beverages, and access information about our products, promotions, and services through our Website at ranchpizza.click.

Our services include, but are not limited to:

• Online Food Ordering: Customers may browse our full menu of pizzas, appetizers, sides, beverages, desserts, and other food items and place orders for delivery or pickup.
• Menu Information: We provide detailed descriptions, ingredients, allergen information (where available), and pricing for all menu items.
• Promotional Offers and Discounts: We may from time to time offer coupons, discount codes, loyalty rewards, or special promotional pricing to eligible customers.
• Account Management: Registered users may create and manage personal accounts to save order history, manage payment methods, and track deliveries.
• Customer Support: We provide support via email and phone to assist customers with orders, inquiries, complaints, and other service-related matters.
• Third-Party Delivery Coordination: Where applicable, we may coordinate with third-party delivery partners to fulfill delivery orders placed through our Website.

We reserve the right to modify, suspend, or discontinue any part of our services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services. Menu items, pricing, and availability are subject to change without prior notice and may vary by location.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a user of our Website, you agree to:

• Provide accurate, current, and complete information when creating an account, placing an order, or contacting us.
• Maintain the security and confidentiality of your account credentials and not share your password with any third party.
• Notify us immediately at [email protected] if you suspect any unauthorized use of your account or any other breach of security.
• Use the Website only for lawful purposes and in accordance with these Terms.
• Comply with all applicable local, state, and federal laws and regulations while using this Website.
• Ensure that the delivery address and contact information you provide are accurate and complete at the time of placing an order.
• Be present at the delivery address or make appropriate arrangements to receive your order at the agreed time.

3.2 Prohibited Activities

You agree that you will not, under any circumstances:

• Use the Website for any unlawful purpose or in violation of any local, state, national, or international law or regulation.
• Use the Website to transmit, distribute, post, or submit any information or content that is defamatory, obscene, fraudulent, abusive, offensive, or otherwise objectionable.
• Impersonate any person or entity, or falsely represent your identity or affiliation with any person or entity.
• Engage in any automated data collection activities, including scraping, crawling, or harvesting data from the Website without our prior written consent.
• Attempt to gain unauthorized access to any portion of the Website, its servers, or any other systems or networks connected to the Website.
• Interfere with or disrupt the integrity or performance of the Website or the data contained therein.
• Transmit any viruses, malware, or other malicious code designed to damage, interfere with, or disrupt the Website or any connected systems.
• Use the Website to send unsolicited communications, including spam, chain letters, or promotional materials without our consent.
• Attempt to reverse engineer, decompile, or disassemble any portion of the Website's software or infrastructure.
• Place fraudulent orders or use fraudulent payment methods.
• Abuse promotional offers, discounts, or loyalty programs in violation of their stated terms.
• Resell or redistribute food products or services obtained through the Website for commercial gain without our written authorization.

We reserve the right to investigate and take appropriate legal action against any person who, in our sole discretion, violates these provisions, including but not limited to reporting such conduct to law enforcement authorities, suspending or terminating user accounts, and seeking civil or criminal remedies.

4. Account Registration and Security

You may access certain features of the Website, including placing orders, by registering for a user account. When creating an account, you agree to provide truthful and accurate information and to update such information as necessary to keep it current and accurate.

You are solely responsible for all activity that occurs under your account. You agree to immediately notify Pizza Ranch of any unauthorized use of your account by emailing us at [email protected]. Pizza Ranch shall not be liable for any loss or damage resulting from your failure to comply with this obligation. We reserve the right to suspend or terminate any account at our sole discretion, including accounts that we believe to be inactive, fraudulent, or in violation of these Terms.

5. Food Orders, Pricing, and Payment Terms

5.1 Placing Orders

By placing an order through our Website, you represent that you are authorized to use the payment method provided and that the information submitted in connection with your order is true and accurate. All orders placed through our Website are subject to our acceptance and confirmation. We reserve the right to refuse or cancel any order at any time for reasons including, but not limited to, product unavailability, errors in product or pricing information, or suspected fraudulent activity.

5.2 Pricing

All prices displayed on our Website are in United States Dollars (USD) and are subject to applicable federal, state, and local taxes. Prices are subject to change without notice. The price charged for a menu item will be the price in effect at the time of your order. Applicable taxes will be calculated and added to your order total prior to checkout.

5.3 Payment Methods

We accept various forms of payment, which may include major credit and debit cards (Visa, MasterCard, American Express, Discover), digital payment platforms, and other methods as displayed on the Website at the time of checkout. All payment transactions are processed securely through our payment processors. We do not store complete credit card information on our servers.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final. However, if you receive an incorrect order, a damaged product, or experience a quality issue with your food, please contact us within a reasonable time of receipt of your order at [email protected]. We will review your concern and, at our sole discretion, offer a replacement, store credit, or partial or full refund as appropriate. Order cancellations must be made before the order has been prepared or dispatched. We cannot guarantee cancellations once food preparation has begun.

5.5 Delivery

Delivery availability, areas, and estimated times are subject to change. Delivery estimates provided at checkout are approximate and may vary due to factors outside our control, including traffic conditions, weather, and order volume. We are not responsible for delays caused by third-party delivery partners or factors beyond our reasonable control.

6. Intellectual Property Rights

All content appearing on the Website, including but not limited to text, graphics, logos, images, photographs, audio clips, digital downloads, data compilations, software, and the overall compilation and arrangement of such content (collectively, the "Content"), is the exclusive property of Pizza Ranch or its content suppliers and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

The Pizza Ranch name, logo, and all related product names, design marks, and slogans are trademarks or service marks of Pizza Ranch. You are prohibited from using any of our trademarks, service marks, or trade names without our prior written permission. Nothing in these Terms shall be construed as granting any license or right to use any trademark without our prior written consent.

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Website and its Content solely for personal, non-commercial purposes in connection with placing food orders and using our services as intended. This license does not include the right to:

• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website or its Content for commercial purposes.
• Modify, adapt, translate, or create derivative works based on the Content.
• Remove or alter any copyright, trademark, or other proprietary rights notices from the Website or its Content.
• Use any data mining, robots, or similar data gathering and extraction tools in connection with the Website.

Any unauthorized use of the Content or the Website may violate copyright laws, trademark laws, privacy and publicity laws, and other applicable regulations and statutes. Violations may result in civil or criminal penalties.

7. User-Generated Content

If you submit reviews, feedback, comments, or other content to the Website ("User Content"), you grant Pizza Ranch a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in connection with our services and business operations, in any media now known or hereafter developed.

You represent and warrant that you own or have the necessary rights to submit User Content and that such content does not infringe any third-party intellectual property rights, privacy rights, or applicable laws. We reserve the right to remove any User Content that we deem inappropriate, offensive, inaccurate, or in violation of these Terms.

8. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or resources that are not owned or controlled by Pizza Ranch. We provide these links solely for your convenience and do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that Pizza Ranch shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available on or through any third-party websites or services. We strongly advise you to review the terms and privacy policies of any third-party websites you visit.

9. Disclaimers and "As-Is" Basis

THE WEBSITE AND ALL CONTENT, PRODUCTS, AND SERVICES PROVIDED THROUGH IT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW.

PIZZA RANCH EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT OR INFORMATION ON THE WEBSITE.
• WARRANTIES THAT DEFECTS WILL BE CORRECTED OR THAT THE WEBSITE OR ITS SERVER ARE FREE OF ERRORS.

Pizza Ranch does not warrant that food products are free from allergens beyond what is disclosed on our menu. It is the customer's sole responsibility to review ingredient and allergen information and to communicate any food allergies or dietary restrictions when placing an order. While we make every effort to accommodate dietary needs, we cannot guarantee that cross-contamination will not occur in our kitchen environment.

Any material downloaded or otherwise obtained through the use of the Website is done at your own discretion and risk. You will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PIZZA RANCH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE, SYSTEM FAILURE, OR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR IN CONNECTION WITH:

• Your use of or inability to use the Website or its content.
• Any food products ordered, received, or consumed through our Website.
• Unauthorized access to or alteration of your transmissions or data.
• Statements or conduct of any third party on the Website.
• Any other matter relating to the Website or our services.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE WEBSITE EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO PIZZA RANCH IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so some of the above limitations may not apply to you. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.

11. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch and its officers, directors, employees, agents, contractors, licensors, service providers, and successors from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service.
• Your use of the Website or any of our services.
• Your violation of any applicable law or regulation.
• Your violation of any third-party rights, including intellectual property rights, privacy rights, or other proprietary rights.
• Any User Content you submit, post, or transmit through the Website.
• Any claim that your actions caused damage to a third party.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. You agree not to settle any such matter without the prior written consent of Pizza Ranch.

12. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States and the laws of the state applicable to your location, without regard to its conflict of law principles. To the extent that any lawsuit or court proceeding is permitted under these Terms, these Terms shall be governed by the laws of the applicable United States jurisdiction.

You agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Website shall be brought exclusively in the federal or state courts located in the United States, and you hereby consent and submit to the personal jurisdiction of such courts for the purpose of litigating any such action. This Website is operated from within the United States. If you access the Website from locations outside the United States, you do so at your own risk and are responsible for compliance with applicable local laws.

Our services are subject to applicable federal laws, including but not limited to the Federal Trade Commission Act (FTC Act), 15 U.S.C. § 41 et seq., governing unfair or deceptive acts or practices in commerce, as well as applicable state consumer protection statutes. For users in California, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) may provide additional rights with respect to personal information, as further described in our Privacy Policy.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Website informally by contacting Pizza Ranch at [email protected]. We will make reasonable efforts to resolve the dispute informally within thirty (30) days of your initial contact. If the dispute cannot be resolved informally within that time period, either party may proceed to formal dispute resolution as described below.

13.2 Binding Arbitration

EXCEPT FOR CLAIMS THAT MAY BE BROUGHT IN SMALL CLAIMS COURT, ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION, OR VALIDITY THEREOF, OR YOUR USE OF THE WEBSITE, SHALL BE RESOLVED BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (AAA) IN ACCORDANCE WITH ITS CONSUMER ARBITRATION RULES, RATHER THAN IN COURT, EXCEPT THAT EITHER PARTY MAY BRING INDIVIDUAL CLAIMS IN SMALL CLAIMS COURT IF SUCH CLAIMS QUALIFY.

THE ARBITRATION WILL BE CONDUCTED IN THE ENGLISH LANGUAGE. THE ARBITRATOR'S DECISION WILL BE FINAL AND BINDING AND MAY BE ENTERED AS A JUDGMENT IN ANY COURT OF COMPETENT JURISDICTION. THE PARTIES UNDERSTAND THAT BY AGREEING TO ARBITRATE, THEY ARE GIVING UP THEIR RIGHT TO HAVE THEIR DISPUTE HEARD BY A JUDGE OR JURY IN A COURT OF LAW.

13.3 Class Action Waiver

YOU AND PIZZA RANCH AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. FURTHER, UNLESS BOTH YOU AND PIZZA RANCH AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

13.4 Exception for Injunctive Relief

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of that party's intellectual property rights, confidential information, or other proprietary rights, pending resolution of the dispute through arbitration.

14. Term and Termination

These Terms shall remain in full force and effect for as long as you use the Website or maintain an account with us. We reserve the right, in our sole discretion, to terminate or suspend your access to the Website, cancel any pending orders, and deactivate your account, with or without notice, for any reason or no reason, including but not limited to:

• Your breach of any provision of these Terms.
• Your violation of any applicable law or regulation.
• Conduct that we determine, in our sole discretion, is harmful to other users, our business, or our reputation.
• Extended periods of account inactivity.
• Fraudulent, abusive, or deceptive activity.

Upon termination, all licenses and rights granted to you under these Terms will immediately cease. The following provisions of these Terms shall survive termination: Intellectual Property Rights, Disclaimers, Limitation of Liability, Indemnification, Governing Law and Jurisdiction, Dispute Resolution, and any other provisions that by their nature should survive termination.

You may also choose to terminate your account at any time by contacting us at [email protected] and requesting account deletion. Please note that we may retain certain information as required by law or for legitimate business purposes even following account deletion.

15. Changes to These Terms

Pizza Ranch reserves the right to modify, amend, update, or replace these Terms of Service at any time and at our sole discretion. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page and, where feasible, provide notice to registered users via email or a prominent notice on the Website prior to the changes taking effect.

Your continued use of the Website after any changes to these Terms are posted constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically to remain informed of any updates. If you do not agree to the revised Terms, you must discontinue using the Website immediately.

We encourage you to bookmark this page and review these Terms regularly. Changes will not have retroactive effect on past transactions or disputes that arose prior to the effective date of the changes.

16. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if such modification is not possible, it shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect and shall not be affected or invalidated by such determination. The invalidity or unenforceability of any provision in any jurisdiction shall not affect the validity or enforceability of such provision in any other jurisdiction.

17. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other policies or notices posted on the Website, constitute the entire agreement between you and Pizza Ranch with respect to your use of the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to such subject matter. No failure or delay by either party in exercising any right, remedy, power, or privilege under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise of any right, remedy, power, or privilege preclude any other or further exercise thereof.

18. Waiver

No waiver by Pizza Ranch of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure by Pizza Ranch to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. A waiver of any default hereunder or of any of the terms and conditions of these Terms shall not be deemed to be a continuing waiver or a waiver of any other default or of any other term or condition.

19. Force Majeure

Pizza Ranch shall not be liable for any failure or delay in performance of its obligations under these Terms to the extent such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, epidemics or pandemics, government regulations or orders, civil unrest, strikes or labor disputes, interruptions or failures of utility services, internet or telecommunications infrastructure failures, or any other cause beyond our reasonable control (each, a "Force Majeure Event"). We will use commercially reasonable efforts to resume performance as soon as practicable following the cessation of the Force Majeure Event.

20. Electronic Communications and Consent

By using the Website, creating an account, or placing an order, you consent to receive electronic communications from Pizza Ranch, including but not limited to order confirmations, receipts, marketing and promotional communications, and operational notices. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically satisfy any legal requirements that such communications be in writing. You may opt out of marketing communications at any time by following the unsubscribe instructions included in such communications or by contacting us at [email protected].

21. Accessibility

Pizza Ranch is committed to ensuring that our Website is accessible to all users, including those with disabilities. We strive to comply with applicable accessibility standards and guidelines. If you experience any difficulty accessing our Website or require assistance, please contact us at [email protected] and we will make reasonable efforts to accommodate your needs.

22. Contact Information

If you have any questions, concerns, complaints, or requests regarding these Terms of Service or our services, please do not hesitate to contact us using the information below: